Privacy Policy

How Motor Components Ltd collects, uses and protects personal information submitted through this website.

Motor Components Ltd is committed to handling personal information responsibly. This policy explains what data we collect through this website, why we collect it, how we use it, and the choices available to you.

Who We Are

Motor Components Ltd operates this website and is the controller of the personal data collected through it for sales enquiries, product quotation requests and website administration purposes.

Contact email: sales@motorcomponents.com
Registered address: 8 Grace House, Sydenham Avenue, London SE26 6UJ, United Kingdom
Company number: 12061324

Information We Collect

Identity and contact details such as your name, company name, email address, telephone number and country.
Commercial enquiry details including product interest, anticipated volume, technical requirements, drawings, specifications and any attachments you choose to provide.
Website usage information, such as pages visited, browser type and device information, where analytics cookies have been accepted.
Technical and security information needed to protect the contact form against spam, misuse and abusive activity.

How We Use Personal Information

To respond to quotation requests and technical enquiries.
To review specifications, drawings and other materials you send to us.
To communicate with you about products, sourcing and supply options relevant to your request.
To operate, maintain and secure the website and contact systems.
To improve website performance and content, where analytics consent has been granted.
To comply with legal, regulatory and record-keeping obligations.

Our Legal Bases

Depending on the reason for processing, we rely on one or more of the following legal bases:

Legitimate interests for handling sales enquiries, technical communication and business administration.
Consent where you choose to submit information using the website form and where you opt in to non-essential cookies.
Legal obligation where retention or disclosure is required by law.

How Long We Keep Data

Enquiry records and related correspondence are kept only for as long as reasonably necessary to manage the enquiry, follow up on commercial discussions, maintain business records and satisfy legal or accounting requirements. Where an enquiry leads to an order or ongoing commercial relationship, the information may be retained for a longer period in line with normal business record retention.

Who We Share Data With

We do not sell personal data. We may share information with service providers that help us operate the website and handle communications, such as website hosting, form processing, email delivery and analytics platforms, where applicable. Information may also be disclosed where required by law or where necessary to establish, exercise or defend legal claims.

International Transfers

Some service providers used in connection with the website or communications may process data outside the United Kingdom. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.

Cookies and Analytics

This website uses necessary cookies required for core functionality and optional analytics or marketing technologies only where consent is provided. More detail is available in our Cookie Policy.

Uploads and Technical Documents

If you send technical drawings, specifications or related files, please avoid including unnecessary personal information. Files submitted through the contact form are handled for quotation and technical review purposes only.

Your Rights

Under applicable UK data protection law, you may have rights including the right to request access, correction, deletion, restriction, objection and, in some cases, portability of your personal information.

If you would like to exercise any of these rights, please contact us at sales@motorcomponents.com.

Complaints

If you have concerns about how your data has been handled, please contact us first so that we can try to resolve the issue. You may also have the right to raise a complaint with the Information Commissioner’s Office in the United Kingdom.

Updates

We may update this Privacy Policy from time to time to reflect website, legal or operational changes. The latest version published on this page will apply.

Last updated: 18 July 2026